Terms of Use

Effective Date: March 13, 2025

Welcome to Metamorphosis Holistic MedSpa, PLLC (“Company,” “We,” “Us,” “Our”). These Terms of Use govern your use of our Website (https://www.metamorphosisholisticmedspa.com) and SMS communications.

By accessing our Website or opting into SMS messaging, you agree to these terms. If you do not agree, please do not use our Website or SMS services.

1. Website Usage & Acceptance of Terms

This Website is provided as an informational resource at no charge, subject to these Terms of Use.
Metamorphosis Holistic MedSpa, PLLC may modify these Terms of Use at any time, and your continued use constitutes acceptance of the latest version.
Users should review the most recent Terms of Use each time they access the Website.

2. Medical Disclaimer

All content provided on the Website is for informational purposes only.
The information does not constitute medical advice and is not a substitute for professional consultation with a qualified healthcare provider.
You should not rely on Website content for medical diagnosis, treatment, or healthcare decisions.
Metamorphosis Holistic MedSpa, PLLC makes no warranties regarding the accuracy, completeness, or reliability of the information provided.

3. Limitation of Liability & Disclaimer of Warranties

Limitation of Liability & Disclaimer of Warranties
- The Website is provided “as is” without any warranties of any kind, including:
  - Accuracy or completeness of information
  - Reliability or timeliness of content
  - Fitness for a particular purpose
  - Non-infringement of third-party rights
Metamorphosis Holistic MedSpa, PLLC, its officers, directors, employees, and affiliated parties shall not be liable for any claims, damages, or losses arising from:
- Your use of (or inability to use) this Website
- Reliance on any information contained on the Website
- Linked third-party websites or content
We do not guarantee that the Website, its servers, or any linked third-party sites are free from viruses or harmful elements.

4. SMS Communications – Terms & Conditions

4.1 SMS Consent & Privacy

Your phone number and SMS opt-in data will never be sold or shared with third parties or affiliate companies for marketing purposes.
SMS communications will only be used for the purposes outlined in this policy.
SMS messages containing medical information comply with HIPAA privacy standards and are secured.

4.2 Types of SMS Communications

If you opt-in to receive SMS messages from Metamorphosis Holistic MedSpa, PLLC, you may receive messages related to:

Essential Communications (Non-Marketing, Required for Service Delivery)

Appointment reminders & confirmations
Follow-up messages (e.g., post-treatment check-ins, aftercare instructions)
Billing inquiries & payment confirmations
Service-related notifications (e.g., schedule changes, office closures, procedure updates)

Optional Promotional & Marketing Communications (Requires Separate Opt-In)

Exclusive promotions, discounts, and special offers
Event notifications and educational resources
New services, product launches, and limited-time deals

⚠ If you do not opt in to marketing messages, you will still receive essential communications related to your services.

4.3 Message Frequency

Appointment & Billing Updates: Up to 10 messages per week
Marketing & Promotions (if opted in separately): Up to 4 messages per month
Follow-up & Post-Treatment Care: Varies based on treatment plans

4.4 Potential SMS Fees

Standard message and data rates may apply depending on your mobile carrier and plan.
Charges may vary for domestic and international SMS depending on your carrier’s policies.

4.5 SMS Opt-In Methods

You may opt-in to receive SMS messages from Metamorphosis Holistic MedSpa, PLLC through the following methods:

Online Form: Checking the optional SMS consent box when booking online or filling out a contact form.
Verbal Consent: Providing verbal agreement to receive SMS messages during in-person or phone interactions.
Paper Form: Selecting the SMS opt-in checkbox when completing medical intake or consent forms.

⚠ Opting in to SMS for appointment-related updates does not automatically enroll you in marketing messages. Marketing communications require separate consent.

4.6 Opt-Out Method

You may opt out of receiving SMS messages at any time:

Reply STOP to any SMS message to unsubscribe from future communications.
To re-subscribe, reply START to the same number.
For assistance, reply HELP or contact us at (425) 626-2436.

Once you opt out, you will no longer receive SMS messages from us unless you manually re-subscribe.

4.7 Standard Messaging Disclosures

Message and data rates may apply.
Message frequency may vary.
You can opt out anytime by texting STOP to any message.
For support, reply HELP or visit our Privacy Policy pages.

4.8 HELP

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (425) 626-2436

4.9 Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s
pricing.

4.10 SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

4.11 Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms or verbally opt out with us during a visit or call (425) 626-2436.

5. Intellectual Property & Copyright Policy

All Website content, including text, images, designs, logos, and graphics, is owned or licensed by Metamorphosis Holistic MedSpa, PLLC and MyAdvice.
Unauthorized reproduction, transmission, modification, or distribution of Website materials is strictly prohibited.
Users may create one personal print copy of Website pages for non-commercial use, provided the content remains unaltered and retains these Terms of Use.

6. Legal Jurisdiction & Governing Law

This Website is operated in Washington State, USA.
By accessing this Website, you agree that Washington State laws apply to all matters related to these Terms of Use.
Any legal disputes must be filed in the State or Federal Courts of Washington State.

7. Data Security & Privacy Compliance

SMS messages related to medical treatments are HIPAA-compliant and adhere to strict confidentiality standards.
General SMS and Website data are retained for 12 months unless required by law for longer retention.
Marketing consent records are kept for 2 years after the last interaction or until you opt out.

We strictly comply with:

U.S. Consumer Privacy Laws (including CCPA, Virginia CDPA, and Colorado Privacy Act)
Washington State Data Protection Laws
HIPAA (for applicable medical-related SMS messages)

For privacy-related inquiries, contact us at MetamorphosisHolisticMedSpa@gmail.com.

8. Policy Updates & Modifications

We may update these Terms of Use and SMS Terms periodically.
Any changes will be posted with an updated effective date.
Continued use of our Website or SMS services after changes are posted constitutes acceptance of the revised terms.

9. Contact Information

For any Website or SMS-related inquiries, concerns, or to update your communication preferences, contact us:

📍 Metamorphosis Holistic MedSpa, PLLC
📧 MetamorphosisHolisticMedSpa@gmail.com
📞 (425) 626-2436